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Accept Online Invoice Payments with VatPay.

Transaction fees for VatPay Payments (United States & Canada)

When processing online payments through VatPay Payments powered by WePay, there is a transaction fee included. Pricing is very simple - it's 2.9% + $0.30 on all credit card transactions, with the exception of American Express, which is 3.5% + $0.30. Payments made with Bank Transfers (ACH) are 1%. The transaction fee is taken out of each payment that is processed before being deposited into your account.

There are no monthly or setup fees - you only get charged when you make sales. All transaction fees are automatically logged as Expenses in your VatPay account. You can also log into your WePay dashboard to see the fees deducted from your transactions.

Accept Online Payments with VatPay powered by Chase Bank.

The below transaction fees are for American VatPay users:

Payment Card Types Transaction Fees
Bank Transfer (ACH) 1% (capped at $50 for Enterprise plan users)

The below transaction fees are for both American and Canadian VatPay users:

Payment Card Types Transaction Fees International Transaction Fee Advanced Payments Fee
Visa Credit, Debit Cards and Prepaid Cards 2.9% + $0.30 2.9% + $0.30 3.5% + $0.30
Discover Credit and Prepaid Debit Cards 2.9% + $0.30 + 1% 2.9% + $0.30 + 1% 3.5% + $0.30 + 1%
MasterCard Credit, Debit and Prepaid Cards 2.9% + $0.30 + 1% 2.9% + $0.30 + 1% 3.5% + $0.30 + 1%
American Express Credit and Prepaid Debit Cards 3.5% + $0.30 3.5% + $0.30 3.5% + $0.30

Chargeback Fee
$15.00

A chargeback fee is a charge that is returned to a payment card after a customer successfully disputes an item on their account statement or transactions report. Essentially, the customer asks the card-issuing bank to return those funds to the customer's bank account.

International transaction is defined as any payment made with a card that was issued in a different country than your own.

These fees are applied when using the Advanced Payments add-on with card not present transactions.

Frequently Asked Questions

  • What are Advanced Payments?

    Advanced Payments is an add-on that you can include with your subscription, allowing you to proactively charge your Clients' credit card details they've provided to you. This add-on comes free for VatPay Enterprise plan. Advanced Payments allows you to process Clients' credit cards over the phone or in person on Invoices and Recurring Templates (with Recurring Payments) so you can get paid quickly. If you have repeat Clients, you'll also be able to save the credit card information for use towards future Invoices and Recurring Templates.

  • How does VatPay Credit Notes work?

    Credits are notes issued to Clients for when you need to owe a service to be provided at a future date to your Clients. These include Credit Notes, Prepayment and Overpayment Credits which can then be applied to future Invoices. Credit Notes are often issued as gifts, loyalty rewards, or free offers to entice new customers to try out your Items or Services.

  • What are Chargebacks?

    A chargeback occurs when a credit card holder (such as a customer of yours) contacts their bank or credit card company to dispute a charge that was made through VatPay Payments powered by WePay. Common reasons for chargebacks includes Charge on statement is not recognized, Client did not receive product or service, Client was unsatisfied with product or service, Credit card was stolen or used without permission etc.

  • What are Shareable Payment Links?

    Shareable Payment Links allow you to create unique payment links to collect online payments without needing to make an Invoice first. Post Shareable Payment Links on your website, social media, or anywhere online to let your customers click and pay for items or services at a fixed price with their credit card or bank account. Shareable links also works with recurring invoices. Share a recurring invoice template link and your clients will be able able to automatically subscribe to a recurring payment base on a schedule (Weekly, Monthly, Quarterly, yearly etc.)

  • Can I manage multiple accounts with the same account?

    You can create as many companies as you wish under the same account. Every company can have its own plan and you can upgrade and downgrade according to your needs.

  • Do you offer help setting up my account?

    If you need help setting up your account, or have any questions about using VatPay, our 24/7/365 Support Team is ready to jump in and offer award winning support. VatPay support is also 100% free forever. You can either send an email to support@VatPay.com or give us a call at 1.877.855.6222 between 8:00 AM and 8:00 PM EST. if you ever have any questions or concerns, need technical support or help getting started with VatPay, just write us a quick email. Our support team will be with you within just a few moments.

Still Got Questions? We are here to help. Email support@VatPay.com or Call (877) 855-6222.